ERP Software Specific for the Cast Metal Industry

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Generic systems are a poor match for this powerful software solution

CRM & BRM Customer Relationship Management Incorporating BRM Business Relationship Management

This is an extensive system which includes Business Communication Tracking, cross linking and indexing to readily form communications between information, monitoring, tracking and scheduling.

The SYNCHRO ERP Business Relationship Management (BRM) is a comprehensive software available within the SYNCHRO ERP software. It manages all the company's relationships and interactions within the Business and helps you stay connected to everyone, streamline processes, internal communications and ultimately improve both profitability and quality of service. The Scope of the BRM includes a Customer Relationship Management (CRM), Company Emails, Written and Verbal Communications as well as Internal Activities Management. All these topics are available for both Customers and Suppliers.

  • BRM - Business Relationship Management 
Topics Communication Tracking Information Tracking
Cross Linking & Indexing Interaction Exchange Supplier Communication Tracking
Activity Logs Customer Communication Tracking Global and Specific Email Accounts
Internal Comunication Tracking Integrated Emails Email Address Management
Email Templates Email Headers and Footers tailored for Individual, Company Rotational Groups for effective Multi level Communication

  • CRM – Customer Relationship Management
Task & Event Time Lines Cross System Document Marshalling Priority & Rule Escalation
Event Monitoring Cross Topic Integration Task Monitoring
Rule Based Prioritization Phone Log Entries  Phone, Internal Activity, Postage Logs
Multiple Personal & CRM email Account Access  Topic, Task Phone Log Management Phase 3 in development

The CRM and BRM is developed in-house by the SYNCHRO ERP development team; the system is also utilized throughout our global office network.

A SELECTION OF OUR CLIENTS THAT TRUST SYNCHRO TO DELIVER

  • MACHROTERM
  • POK

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