ERP Software Specific for the Cast Metal Industry

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Generic systems are a poor match for this powerful software solution

CRM & BRM Customer Relationship Management Incorporating BRM Business Relationship Management


Managing all the company's relationships and interactions within the business, supports internal and external communication, streamline processes, improving both profitability and quality of service. The Scope of the BRM includes a Customer Relationship Management - CRM,  company emails, written and verbal communications as well as management of all internal activities.

The facilities and features are available for both customers and suppliers.

CRM Customer Relatationship Management
Task & Events Time Lines Cross System Document Marshalling Priority & Rule Escalation
Event Monitoring Cross Topic Integration Task Monitoring
Rule Based Prioritization Phone Log Entries Phone, Internal Activity
Multiple Personal & CRM Email
Account Access

Topic, task Phone Log

Management

Postage Logs
Phase 3 in Developement Phase 3 in development Phase 3 in development

BRM Business Relationship Management
Topics Communication Tracking Information Tracking

Crosss Linking & Indexing

Interaction Exchange Supplier Communication Tracking
Activity Logs Customer Communication Tracking Global & Specific Email Accounts
Internal Communication Tracking Integrated Emails Email Address Management
Email Templates

Email Headers & Footers Tailored for Individual and Company

Rotational Groups for effecttive Multi Level Communication

https://www.synchroerp.com/tour/brm-business-relationship-management

Video and training material is available on request.

For a further information or demonstration contact:

support@synchroerp.com

Global +44 (0) 845-370-3232

Live Chat - see bottom right of your screen

A SELECTION OF OUR CLIENTS THAT TRUST SYNCHRO TO DELIVER

  • MACHROTERM
  • POK

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